Hi @saxenadhruv1818,
If you've received an email that you've received a payment, it could already be in the account. There may also be a button in the email to claim the payment. In order to claim any funds on your account, you would want to make sure the email is confirmed. It may also be a good idea to make sure your account is fully verified. You can see how to confirm your identity here.
Thank you for your post!
I hope this helps!
Chase
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