20 days to got money

[aljo_petek]

I paid my friend and now he must wait 20 days to got money. Whats wrong. thx for help

[sharpiemarker]

@aljo_petek 

Recipient has to change the order status: 

1. Go to Activity. 
2. Find the transaction to update, then click Get your money. 
3. For received payments that do not require shipping, selling an intangible item or service, select Service or virtual product to confirm order status. 
4. Click Submit. 

Recipient will get their money 7 days after confirming the order status as Completed.

Sender can ‘confirm receipt’ after 48 hrs, here’s how:

1. Click Activity at the top of the page.
2. Find and click the original payment for the item.
3. Click Confirm receipt.
4. Click Yes to confirm that you received the order.

This hold happens if:

- sender forget to select friends and family option when they pay or cannot send a friends and family payment, only goods and services payment.

- your account is new at receiving goods and services payments

- haven’t received payments in a long time or unusual activity for your account

- because PayPal detects high value or highly risky transactions

- change in products/services being sold

- received numerous complaints, disputes from customers or other users