Your payment's waiting

[lxlJuggernaut]

"Before we can deposit the money into your account, we need a bit more information about your account or recent transactions. To provide that, just log in to your account, and go to your account overview. Select the More menu, then choose the link that takes you to our Resolution Center. Please provide the missing info by March 16, 2022, or the money will be returned to the sender." I got this sent to my email when I received a payment but I can't find a solution. My payment doesn't show in my recent activity either, can anyone help?

[kernowlass]

@lxlJuggernaut 

You have a U.S paypal account, can you confirm you do live in the U.S?

Have you checked the resolution centre to upload any requested information paypal has asked for?

[lxlJuggernaut]

When I checked the resolution center, there was nothing to be found.

[Nush1]

I got the same email for a payment I received and I cannot find the payment or any information on the resolution center.

[PayPalMichelleW]

Hello @Nush1, 

That's a great question. Here's some additional information on how to receive money through PayPal and how to identify a fake email. We hope this helps.

Thanks!

MichelleW

[lxlJuggernaut]

@kernowlass 

When I check the resolution center there is nothing. I don't know what other information paypal needs.

[Shivu1109]

I'm also getting same problem. Resolution center is empty. But got an email to complete pending information at resolution center to get pending money. What to do?

[kernowlass]

@Shivu1109 

To receive Paypal payments in India read the below links.
https://www.paypal.com/in/smarthelp/article/how-do-i-receive-paypal-payments-faq1750?app=searchAutoC...
https://www.paypal.com/in/smarthelp/article/what-are-the-steps-to-verify-my-account-faq1219?app=sear...

[Shivu1109]

Thankx for reply. I have confirmed my email address. Mine is normal use account do i need to do KYC for that? Like business account?