Why no transfers are possible to my Visa debit card

Aleksandar977
Contributor
Contributor

Please help. I was trying several time to transfer money to the bank debit card. Visa debit card with which I managed to make a transfer before. Now I don't receive an SMS with the transaction approval code on my mobile at all. I've been trying to deactivate and reactivate the card, and then it takes $1 from the account and returns it for checking without any problems. I checked several times, all the information on my profile is correct and up-to-date. Has anyone had a similar problem?

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1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @Aleksandar977,

 

Thank you for your post.

 

I do understand your concern with this. 

 

Based on what you have explained, it sounds like you are having issues with our internal secuirty system when attempting to withdraw your funds. To get this sorted, I would suggest you contact our customer support via phone. To do this, simply click on 'Contact' at the bottom of any PayPal page. Alternatively, you can click here

 

I hope you get this resolved!

 

- Rachel 

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