Why is my account blocked?

Bobinto
Contributor
Contributor

I have been trying to answer a request for money and I keep being denied. My Visa card is the preferred method of payment. I can't log into my account and now I get this message:  

 "name": "RATE_LIMIT_REACHED",
    "message": "Too many requests. Blocked due to rate limiting.",
    "debugId": "f626316c5681f"
}

 All I want to do is send the money! Please help!

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @Bobinto

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues making a payment. I was able to find the following Help Center article with some troubleshooting steps you may find useful: Why was my payment declined?

 

Good luck with your transaction, 

 

 - Jon K


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