System down, over a week. Says - "something went wrong please try again later"

JOPonline
Contributor
Contributor

Been trying to transfer for over a week but the site is broken. Just says "something went wrong try again later"

 

No help from support, tho they did say they get back usually with 2 hours, been 2 days 🙂

 

Any help would be appreciated, thanks - Tony

 

Login to Me Too
1 REPLY 1

PayPal_RachelK
Moderator
Moderator

Hi @JOPonline,

 

Thank you for your post!

 

I am sorry to hear you are having issues making a transfer. I know this must be frustrating. It sounds like you may be experiencing an issue with our internal secuirty system when trying to make your transfer. 

 

I would suggest you clear your cache and cookies, or try again using an alternative browser. Sometimes the system just needs time to reset.

 

If you continue to experience this issue, please contact our Customer Support again. To contact us, simply click here. Alternatively, you can contact us via Facebook https://www.facebook.com/PayPal or Twitter @AskPayPal.
 

I hope this helps!

 

- Rachel 


 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.