Subscription used wrong Debit Card
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Recurring Payments
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Hi there, @Mattiemont,
Thanks for reaching out on the Community.
We're sorry to hear about the inconvenience. I understand that you mentioned that the subscription payment was taken from a different funding method on your PayPal account.
Generally, when you set up the subscription, as you mentioned above, you select a preferred funding method for the funds to come from. If the primary/preferred funding method is denied or doesn't successfully work, we may try to take your payment from a backup method.
In a situation like this, I'd advise ensuring that the correct funding method has been chosen for your subscription. You can check this by going to your 'Pre-approved payments' in the 'Wallet' section of your PayPal account.
More information on pre-approved payments is available here - https://www.paypal.com/us/smarthelp/article/faq2254
If the issue persists, you can cancel the agreement and set it up again using your preferred card. You should then see the option for a backup funding source.
Thanks.
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