Refund not received
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There were 2 unauthorized payments made on my account. I filed a report and was refunded by Paypal. Both refund transactions are shown as "Completed" on the site. However, my debit card only received ONE of the refunds instead of two. I called my bank and they said something about the transactions and I should contact Paypal with the Authorization Code so that I can receive the money. I have never heard about "Authorization Code" and was really confused. I don't live in an English-speaking country, so I don't know if there is any difference.
I really hope I can find some answers to my problem. Thank you so much.
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Issued refunds to cards take a week, up to 30 days.
If you want to talk to PayPal:
https://www.paypal.com/vn/smarthelp/contact-us
Click “Message Us” or “Call Us” option on the bottom.
Or reach out to PayPal at Facebook or Twitter:
Kudos & Solved are greatly appreciated. 🙂
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