No money has appeared in my PayPal Balance

dzsejt
Contributor
Contributor

On 16 October, I sent an amount to PayPay Ballance. The money was taken from my personal account, but it has not appeared in PayPal Ballance to date. I also have not received a confirmation email. I have not received any e-mails, nor is there any sign that the money is being withheld. It was as if the money had simply disappeared somewhere between the two parties.

I send this amount to PayPal every month, so far no problems. I've been using a template since the first time, so it's not possible that I've mistyped the account number or the Transfer ID. But just to be on the safe side, I checked and everything checks out. What could be the problem?

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2 REPLIES 2

PayPal_Ayesha
Moderator
Moderator

Hello @dzsejt,

 

Thank you for the post and welcome to our community forum!

 

I understand your concern about adding funds to your PayPal account. Please note that the funds should appear in your PayPal balance within 3-5 business days and also the bank account details must be in the same name as your PayPal account. If you have not received the funds, Since it's been more than a week and has never faced this issue before, kindly reach out to our customer support team through the available contact options on our website so that our advisors can help accordingly.

 

I hope this helps,
Ayesha

 

 

 


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Crankshaw
Member
Member
My is not showing balance.
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