My costumers are shown: "this payment cannot be completed due to violation of agreement" on shopify?

[AhmedKhedr]

.

[sharpiemarker]

@AhmedKhedr 

Did you link a Visa card so that PayPal can make automatic monthly withdrawals to it of your PayPal balance:

PayPal Receive Funds and Automatic Transfer Agreement

[AhmedKhedr]

Yes

[PayPalMichelleW]

Hello @AhmedKhedr,

Thanks for getting back to us. For this situation, I would suggest you contact us to provide additional details. To contact Customer Service, please click Contact at the bottom of the PayPal website for available options, or reach out by Facebook or Twitter. I hope this helps.

Thanks!

MichelleW