Is this a delay and I wait or is there something going on?

Sarah440
New Community Member
I bought off depop where only PayPal is allowed, and I bought my iteams and my bank says the money has gone through. But there's not activity on my PayPal website saying it went through and the seller hasn't received it yet as a buy either?
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1 REPLY 1

PayPal_Nick
Moderator
Moderator

Hi @Sarah440,

 

I'm sorry to hear you're having trouble locating this payment. If you checked out as a guest, it wouldn't show in your PayPal account. Did you receive any emails from PayPal or Depop that the payment went through? I'd also recommend reaching out to Depop's customer service. They should be able to locate the payment. 

 

~Nick
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