I withdraw money on wrong Visa Debit Card which will not accept USD

vmartme
Contributor
Contributor

I withdraw money on the wrong Visa Debit Card which will not accept USD (its Binance Visa debit EUR card)
I contact their support and they say to me:

"If you try to send funds from third-party platforms like PayPal or a bank account, your funds may be returned or locked, and Binance won’t be able to assist you."

Now I have a question: will be my money be refounded and when?


I tried reach live support bot say to me:
"I'm sorry, but no Customer Support Agents are available at the moment. Please try again later or browse the PayPal Help Center for answers to frequently asked questions."

Thank you!
 

Login to Me Too
1 ACCEPTED SOLUTION

Accepted Solutions
Solved

PayPal_Ayesha
Moderator
Moderator

Hello @vmartme,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I understand that you're worried about the withdrawal from the account. Please be informed that if there are any issues with the transfer, the transaction will automatically get reversed to your PayPal balance. In this case, please check the status of the transaction on the activity page. If the status of your withdrawal is 'Completed', this means it has been completed through our system. If you are unable to locate the deposit on your card, we can trace your withdrawal for you after 14 days. You can reach out to our customer support through the available contact options on our website. Support is also available through Facebook private messages or Twitter direct messages. 

 

Regards,

Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!

View solution in original post

Login to Me Too
1 REPLY 1
Solved

PayPal_Ayesha
Moderator
Moderator

Hello @vmartme,

 

Welcome to PayPal Community Forum and thank you for posting!

 

I understand that you're worried about the withdrawal from the account. Please be informed that if there are any issues with the transfer, the transaction will automatically get reversed to your PayPal balance. In this case, please check the status of the transaction on the activity page. If the status of your withdrawal is 'Completed', this means it has been completed through our system. If you are unable to locate the deposit on your card, we can trace your withdrawal for you after 14 days. You can reach out to our customer support through the available contact options on our website. Support is also available through Facebook private messages or Twitter direct messages. 

 

Regards,

Ayesha


If this post or any other was helpful, please enrich the Community by giving kudos to its author, accepting it as a solution, and/or coming back to assist others. Members make this Community great!
Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.