I need your help please

Carlamaria876
Contributor
Contributor

good morning i wanted to make a purchase but it didn't work i found it weird so i noticed again on paypal that these purchases which are the same amount several times pending how to delete or cancel them if they are waiting please thank you for your help

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1 REPLY 1

Becky_89
PayPal Employee
PayPal Employee

Hello @Carlamaria876 , I would suggest you to contact the merchant and request to cancel them from there end and refund the amount, please note that once if there is a decline in payment or the transaction is pending do not attempt second time waiting will be a good option. If the transaction was to Friends and Family you can refer link https://www.paypal.com/smarthelp/article/why-is-the-payment-i-sent-pending-can-i-cancel-it-faq3290  So that you can try to cancel. 

Becky.

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