I Can't Find My Friends and Family Money That Was Returned To Me.

SanderlingWay
Contributor
Contributor

I have a forum friend that I sent $5728 dollars to last week via Friends and Family. He sent it back the next day in the same method as a refund  and I saw it as a +$5728 to my account dashboard. I assumed that I could just leave it in my PayPal Account.

 

Now today I can't seem to find it, my account only shows that the money is a -$5728, where did it go?? My bank account does not show the money as back in yet. Please Help!!!

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kernowlass
Esteemed Advisor
Esteemed Advisor

@SanderlingWay 

 

If you funded the original Paypal payment to the seller from your bank account or a card then once marked refunded/completed it will automatically go back to that bank account or card.
Normally it can take a few days up to a week to go back to a bank account and a bit longer for a card, Paypal say allow 30 days for a card (1 billing cycle) but its rarely that long.
(Can vary according to country though).
https://www.paypal.com/us/smarthelp/article/FAQ1212


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