How do I get a refund that went to Paypal credit put back in my bank?

NS55
Contributor
Contributor

I had a refund from a company given back to me immediately, but it is stuck in PayPal credit. Can I not transfer this some way into my bank account? Or are refunds now going into credit and I have to buy something on credit to use my money?

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1 REPLY 1

PayPal_JonK
Moderator
Moderator

Hello @NS55

 

Welcome to the PayPal Community! I'm sorry to hear you're running into some issues with a recent refund. Normally, any refunds will go back to the original funding source that was initially charged. If the refund made you have a positive balance in your PayPal Credit, I'd recommend reaching out to our PayPal Credit Support Teams at the number in this Help Center article. 

 

Good luck!

 

 - Jon K


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