... no Customer Support Agents are available at the moment. Please try again later ...
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I need to talk / chat to a customer support agent, the issue I have can not be resolved otherwise. I'm trying to "contact" PayPal for about 2 weeks, mornings, noon, afternoons, evenings - I always only get this text:
"I'm sorry, but no Customer Support Agents are available at the moment. Please try again later or browse the PayPal Help Centre for answers to frequently asked questions."
I wish PayPal would still use emails for contact. I don't mind waiting a couple of days for an answer. But this new chat just doesn't seem to work at all.
Are there certain times when it is more likely to get help (being connected to an agent)?
Are there any other possibilities to contact PayPal?
I wonder how many people have the same problem and are more than unsatisfied with this new "customer service".
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Contact options for Paypal at the moment are...
Paypal phones are mostly non operational since covid but sometimes you get lucky. (use the guest option if you can't log in).
If there is one available it will show when you click help / contact bottom left of Paypal pages for options available in your country.
Live chat is randomly available.
You can send them a message.
Or
have you considered contacting Customer Service via Facebook or Twitter?
You can send them a personal message from their facebook or twitter pages.
It's: https://www.facebook.com/PayPal and @AskPayPal for Twitter.
Advice is voluntary.
Kudos / Solution appreciated.
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