My money from eBay hasn’t arrived even I have shipped the item

Amanhuss23
New Community Member

Please help me my money hasn’t came through on PayPal all it shows is that it’s on hold even though I have gave them the tracking code

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1 REPLY 1

sharpiemarker
Esteemed Advisor
Esteemed Advisor

@Amanhuss23 

 

Funds shall be released 24/48 hrs from when PayPal can confirm delivery with courier. Sometimes there can be a delay confirming delivery if status has not been updated by the courier to delivered but the item is received by customer. The customer can also confirm receipt of goods on the transaction by logging on to their PayPal account to release funds.

 

https://www.paypal.com/uk/smarthelp/article/how-do-i-get-my-paypal-payment-sooner-for-a-transaction-...

https://www.paypal.com/uk/smarthelp/article/what-shipping-couriers-can-i-use-to-get-my-funds-sooner-...

 

If the tracking shows status as delivered and PayPal has not released within 24/48 hrs, contact customer service (please allow 24/48 hrs for request to process:

 

Click HELP on top menu, scroll down to click CONTACT US, and then scroll down to click CALL US.

Say "Live Agent" to the automated recording.

 

Or private messaging via social media:

Facebook: https://www.facebook.com/PayPalUK

Twitter: @paypalUK 

 

Facebook (US): https://www.facebook.com/paypal

Twitter (US): @AskPayPal 


Kudos & Solved are greatly appreciated. 🙂
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