Multiple problems with Paypal help, also Resolution Center

bjab
New Community Member

Many problems currently with Paypal site.  Just one to start with: the site claims that my mobile phone number is not authenticated (or some such term); yet I use it to login and respond to the identity verification check sent to that same mobile phone!

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1 REPLY 1

PayPal_Joy
Moderator
Moderator

Hi @bjab,

 

Welcome to the PayPal Community!

 

I'm sorry to hear that you're having these issues. You may need to confirm your mobile phone number. If you have done so already, you can view steps on how to do this by visiting the Help Center article here.

 

I hope this helps!


Joy
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