Money sent was not received in my account

ljengine
New Community Member

Money was sent to me by my phone number and was transferred and has not shown up in paypal account

Login to Me Too
1 REPLY 1

Ragnar_Lothbrok
PayPal Employee
PayPal Employee

Good day @ljengine 

 

Since phone number is being recycled, we encourage everyone to send money using a confirmed email address. However, you may still want to try performing a basic trouble shooting to check if money will be posted in your PayPal account.

 

  1. Verify your account. What does a Verified account status mean? 
  2. Confirm your email address. How do I confirm my email address? 
  3. Confirm you mobile number. How do I confirm my mobile number? 

 

Disclaimer: The steps and links are from US base account so you might have a different procedure if you are outside US (country dependent). To check, please click "Help" at the bottom of the PayPal pages and search for the steps/links given above.

 

 

***If you saw a post that is helpful, kindly give the author Kudos and/or accept it as a solution. Thank you and keep safe!

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.