Glitch in PayPal email format
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Hi. When PayPal sent me confirmatory messages that my inquiries have been received and will be considered, their auto-reply emails had an identical glitch.
The “View the case details” button does not work. Opening the source details for these emails, I noticed there was a rendering error. I don't find any way to bring this to PayPal's attention except here. If any PayPal staff is monitoring this post, the two emails concerned case PP-D-45162763 and case PP-D-45163253.
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Hi @Jef_in_Rome,
Thank you for bringing this to the community. I will pass this along. You can also request that it be escalated in a manner specific to your account by contacting customer service and requesting that it be escalated to a technician with information specific to your account.
Thank you!
Olivia
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