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At What Point do paypal review a suppliers customer feedback

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At What Point do paypal review a suppliers customer feedback

I am an avid paypal user but I am recently left wondering at what point paypal review a suppliers feedback?, paypal cannot review the likes of trust pilot as they would have revoked "justfashionfornow" merchant status.  I appreciate that paypal needs to make money and I use it all the time but the amount of people reviewing this company? I thought in this day and age paypal would review companies like this and not be associated with kind of trading! just curious?.

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Re: At What Point do paypal review a suppliers customer feedback

@IanBlount 

 



Chinese Web Sites or on Facebook easy to spot so buyer beware.

1. No return address on the returns policy............thats because the site will look as if its in your country (where they despatch goods from) BUT they will ask for returns to go back to China (returns depot) at a shipping cost nearly always more than the item is worth.
2. No contact telephone number............if you click on contact the most you will get is webmail or an email address.
3. No company address information.
4. Great looking items at bargain prices that turn out to be tat.

However a company may have 2000 complaints but sold 10000 items, so even though there are loads of complaints (and lets face it we are more likely to leave a bad review and not bother if everything goes ok), then paypal is not going to drop them as a customer are they as they are making too much money off them.

The onus on on buyers to read those reviews before buying so you can risk assess your own transactions.  


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