psn billing agreement

jamesmcglyn
New Community Member

Hello, I recently deleted an account on psn hat was linked to my paypal account as a billing method. I have tried to link the paypal account to an other PSN account but its informs me Of an error and after that (about a minute) paypal email me about sony cancelled a billing agreement with me. It then provides me with outdated instructions that are extremely non-helpful on how i need to "manage my billing agreement" by changing the preferred funding source and cancelling the billing agreement. But as I said the instructions are out dated and I don't know what t do! help would be much appreciated

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1 REPLY 1

PayPal_Rachael
PayPal Employee
PayPal Employee

Hi jamesmcglyn,

 

Welcome to the community forum.

 

It may be that the old billing agreement is still attached to your PayPal account. You can check this on your account and cancel it. This is how https://www.paypal.com/gb/selfhelp/article/how-do-i-cancel-a-subscription-or-recurring-payment-faq21... .

 

I hope this helps.

Rachael

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