Viewing historical transactions: 2015 and earlier

petalmoore
New Community Member

I can't access transaction history before January 2016. How do I see earlier ones? If I try to select a differernt time period, the drop down calendar won't accept the date. (I am trying to check when I purchased a service two years ago, so that I can ensure that the auro-renew notice is genuine).

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kernowlass
Esteemed Advisor
Esteemed Advisor

@petalmoore

 

Go to "activity" top of your paypal page > on the right of the page under "simple / detailed" click on statements > activity export > then on the left of that page under history click on advanced > then in the drop down box under "find a transaction" you can search by email / name / date etc etc etc


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petalmoore
New Community Member

Thanks, Kernowless - this looked like a foolproof answer I still don't get any details for transactions pre-2015. 

 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@petalmoore

 

Well i just checked on mine and went back to 2006 !!! stopped them and gave up but could have gone back further.


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