Temporarily reducing a recurring payment

eb1234
New Community Member

Hello all,

I have a customer who has a subscription set up with me.  It is £4 per week.

For this week only, I want to reduce the payment to £3.

I have seen that the subscription management page allows me to change the amount, but will I be able to change it back to £4 after this week's payment is taken?

Thanks

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1 REPLY 1

PayPal_david
Moderator
Moderator

Hi there Eb1234.


Welcome to the community!
 

If you are trying to make changes to the amount being charged for a subscription, this needs to be done directly with the merchant that you are paying on a regular basis.

 

You would need to reach out to them directly for more information and ask them about reducing the subscription amount that you are being charged.


David.

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