Subscriber cancelled subscription, than wants to re-activate same subscription
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One of our subscribers has been on a monthly subscription plan. At some stage, he cancelled his subscription and no more payments were made. Several months later, this former subscriber has indicated his interest to become a subscriber again but is not keen to start the whole sign-up procedure again.
Is there a way to re-activate the subscription account, allowing him to pay again thru PayPal?
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Hi there,
Apologies for the delay in replying but I thought it best to reply so others get to see the answer. Hopefully it may help them as well as yourself.
I'm afraid not, they would need to begin the process again from the very start. There is no way around it I'm afraid.
I hope this helps
Wayne
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