Reactivate payment authorisation

midgetgem66
New Community Member

I recently cancelled my payments to Microsoft as my son had charged my account on his Xbox without my authorisation.  In haste I came onto PayPal and did it when really in hindsight I should have just changed my password.  How can I now reactivate my payments to Microsoft as my son & I have now reached an agreement?  Many thanks for your help.

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1 REPLY 1

PayPal_Martina
Administrator
Administrator

HI midgetgem66,

 

Thank you for your post and welcome to the community! 

 

In general, if you want to create a new payment agreement with Microsoft, you should be able to do so from the Xbox account. In the settings of your Microsoft account, in fact, you should be able to choose a payment preference for your purchase. Once you choose PayPal as a funding source, you will have the option to accept a new billing agreement. 

 

You can find more information on this type of payments here

 

I hope this helps!

Martina 

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