I've seen many complaints on this issue both on external and internal forums and also have experienced this first hand.
Paypal is suppose to be a money account where people can manage transactions and their monthly subscriptions (payments out). I find it extreamly dissapointing that I am unable to manage my subscriptions as in the past when I have mailed subscription services to cancel they have taken a payment out and its taken much pain and mails to get the money back.
We as customers should be in control of our money and there should be a feature to manage pre-payments that is easy to find from the main paypal site.
Paypal pull your finger out and give us some customer focus.
