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Email from ebay saying I have paid £44.72 to a subscription to BBC iplayer although I have never had one. The email didn't have my name on it. I can't find the subscription on my paypal account. Please could you let me know what to do about this as I can't afford for the money to come out of my account.
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Hi @Julia74bird,
Welcome to the community forum and thanks for posting.
Any time you receive an email about activity on your PayPal account, the safest way to confirm the emails’ validity is to log in to your PayPal account via the PayPal website (not using the links in the email received). Any of the activity reported in the email will be available to view. fI you think someone has accessed your account without your permission, you can report it in the Resolution Center https://www.paypal.com/uk/selfhelp/article/how-can-i-report-unauthorised-use-of-my-paypal-account-fa... .
Hope this helps,
Intars
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