Back funding source uses old debit card instead of new

Ronnoccp
New Community Member

Backup funding source uses old debit card instead of new confirmed card.

 

I'm trying to send someone a payment that is taking funds from my paypal balance and debit card.

 

When I try to send the payment it uses my old card (That I cannot remove) instead of new for my backup funding.

 

It also doesn't show up in the "Paying instore" option.

 

How do I combat this? Its driving me up the wall.

 

Thanks

 

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1 REPLY 1

PayPal_DavidR
Moderator
Moderator

Hi there,

 

Welcome to the PayPal Community.

 

If you still have problems removing your card I recommend contacting our customer service on 0800 358 7911. You can also reach our customer service on Facebook/Twitter.

 

-David R

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