Refund to a new closed account

Manish6019
Contributeur
Contributeur
Hi everyone I made a transaction through PayPal and form my Société Générale account (I used debit card of this bank in France. By the time I got a refund issued for 40 EUR, I had closed my bank account. The merchant issued the refund and I don't know where is my money. How can I keep the money in my PayPal account?
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2 RÉPONSES 2

PayPal_Deirdre
Modérateur
Modérateur

Hi Manish6019,

 

Your refund will still be sent directly to the card (within 3 to 5 days). It's worth contacting your bank directly, particularly if you just recently closed the account.

 

They should be able to advise you whether it will be rejected or not and you can then contact us if needed (under Help and Contact).

 

Deirdre

 

 

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Manish6019
Contributeur
Contributeur
Thanks for your reply. I checked with my bank and they have told me that they have rejected the payment. Can you please tell me how can I keep the money in PayPal wallet to be used in the future.
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