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dwanie411
dwanie411 New Community Member
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Package undeliverable as addressed...

I sent the package with DC and Signature confirmation, if the person refused delivery would tracking say "Undeliverable as Addressed"? I'm having issues with this person. I asked if the address was correct and she said yes so I told her to message it to me again just incase I had wrote it down wrong. I also asked for $6 to reship the item so I am not out $12 shipping for something I am trying to return to her. She told me to take it to the PO and they would fix it and not charge me shipping again. Is that correct? I always thought you had to pay shipping again if something was returned.

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ramiron
ramiron Member
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Re: Package undeliverable as addressed...

[ Edited ]

I have the same situation with a wrong shipping address out of PayPal, by the buyer.  So far, so good, my buyer is cooperative at this point.  In an attempt to help my buyer I inquired at the post office about this situation and the possibility of the address being corrected and re-shipped.  I was told that it must be paid for again.  I advised my buyer and am awaiting a response, hoping things don't fall apart at this point.

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PayPal_Olivia
PayPal_Olivia Administrator
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Re: Package undeliverable as addressed...

Hi dwanie411 and ramiron,

 

I checked on USPS.com, and they define it as follows:

 

undeliverable as addressed (UAA) - Mail that the USPS cannot deliver as addressed and must forward to the addressee, return to the sender, or send to a mail recovery center.

 

The USPS will charge shipping fees even when the package is returned as undeliverable, and they will charge for resending the package as well.

 

 I hope this helps clarify.

Olivia

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