No UPS label image
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
PayPal shipping label
I have a problem on PayPal shipping label today. After I click print label, a screen show up, but the UPS label image does not load up, instead showing an empty square box. I tried my two PCS, both don’t show the UPS label image. I have 5 packages need to go out Monday, please help.
Nov 14, 2010
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Navigate to your Control Panel
Java
Settings
Delete Files
Applications & Applets - check
Trace and Log Files - check
"OK"
clear all internet cache, your good 2 go
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I believe this have nothing to do with Java cache. I just did what you recommended and the label was not visible, so I have to cancel another one again.
I've been checking it whole day. I have a PayPal label reprint page opened (from one transaction that it worked) and before I decide about using PayPal to ship the item, I use that reprint page to check if the PayPal UPS shipping works. If it does I use it, if not, I use ups.com. I was able to print about 20% from PayPal, the rest of the times the PayPal UPS shipping would not work and I used ups.com.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Isn't this just a tempory fix?
Won't these files fill up after 7-10 labels and then the problem start all over again?
Is this something we need to do before every few labels?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
The Java cache is not a fix, if it worked for someone it was just luck. I can print a label maybe 10% of the time, keep trying and eventually I get a label. I had a brand new loaded up Win XP laptop I just completed, I tried to print a label on that virgin PC and got a blank label.
Has anyone confirmed if a UPS store can print a label for you if you have the tracking number?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Uploaded the latest version of Java. Printed one label, and then a dozen blanks. Seems like if you keep trying you can get about 1/20. If someone thinks they have the answer, please print at least 3 labels in a row before shouting it from the roof tops. I am getting tired of chasing my tail.
Oh, and please use the language your mother approves for dinner conversation.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I just spent 45 minutes on the phone with UPS. If the label was not created on World ship or ups.com, they do not have a way to reprint a label except for the same method you create it so no work-around there.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I found a way to print the UPS label when the image is not showing up or blurred.
On the page where the label normally is... right click on page a select view source (Firefox)
Go down in the source code about half way and you will see a code similar to this... find the line that looks similar to the one in blue and click on it. It will open the actual gif image of the label in a browser and you can print it.
<table cellpadding="0" cellspacing="1" width="83%"><tbody><tr><td align="left" valign="top"><table cellpadding="0" cellspacing="1"><tr>
<td><img hspace="5" vspace="5" src="https://www.paypalobjects.com/WEBSCR-640-20101108-1/en_US/i/logo/logo_upsvertical_35wx392h.gif" border="0" alt=""></td>
<td><img height="392" hspace="5" vspace="5" width="649" src="https://www.paypal.com/us/cgi-bin/webscr?cmd=_label-img&shipment_id=3NS140370F692440V" border="0" alt="Label Image"></td>
</tr></table></td></tr></tbody></table>
Hope this helps!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Looks like paypal's forum even has bugs... i tried to edit the first message and is all **bleep**ed up.
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.