Error message says that info. on shipment not matching what UPS has on file????
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello, It has been a while since I sold on Ebay and shipped items through Paypal. I do not recall setting up an account with UPS so before when I selected UPS as the carrier to ship for, it used to just work. Now, if I try and use UPS it says that account information is not the same as what they have on file. If I do not know my account number for UPS, when I register for a UPS account, does the email address that I use need to match the email that I have for my Paypal account? Can it be a different one? If it is a different one, will I have issues when trying to ship using UPS?
Any advice would be greatly appreciated.
Jane
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am getting the same thing!! I was going to call UPS tomorrow but I don't think the problem is there since I've been using that by itself. Very frustrating!
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I am also getting the message:
The contact information you submitted does not match the information on file for your UPS account. Either update your UPS account information by visiting www.ups.com or update the information below.
Confirmed that UPS account information is the same and account is active.
ToddC
Haven't Found your Answer?
It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.