Sent paymt for ebay via paypal. Seller messages that he put wrong email address, how to correct?

[Morenina · Accepted solution]

ok, something similar happened to me with a buyer.

The buyer sent the payment to my person e-mail address (the one attached to the ebay account) instead of the one linked to Paypal. 

What the seller needs to do is add the e-mail address (the one you sent the payment to) onto his/her account and he/she can get the money. Bingo!

[gracegptx]

Thanks!!!

YEs exactly right, I caqncelled my payment because it showed UNCLAIMED for 24 hrours....so I asked buyer to add that new email....he did so and notified me and BINGO!!!!

WOW Im glad I did the logical thing and now you confirmed is the way to go....

Luckily the amount of money was very samll.

[Morenina]

You're welcome.

You did the right thing being inquisitive and all about the logical aspect of it.

[gracegptx]

But you reinforced me by conmfirming it is correct. I know for next time.

Thanks Morenina.

[thomasdohn]

Seller of transaction 71986461hl8786847 asked me to contact me to cancel payment to imcookin52 and maked payment to andiepandie54.  He says he's already contacted you on this matter and that I need to contact you as well.  He has a perfect  rating and has been an ebay member since 01 so I made the payment.  What more needs to be done?

[thomasdohn]

Seller of transaction 71986461hl8786847 asked me to contact me to cancel payment to imcookin52 and maked payment to andiepandie54  He says he's a.lready done so on his end and that I need to contact you on this matter.  He has a perfect  rating and has been an ebay member since 01 so I made the payment.  What more needs to be done?

[gracegptx]

My next step would be to contqact seller and see if he has received the payment. Or check paypal and see if payment shows as "completed".

Hope it helps

[tsrtax]

Customer sent payment to e-mail address that I had not yet set up. I set up the e-mail address yesterday, but still no payment. What next?

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@Morenina wrote:

ok, something similar happened to me with a buyer.

The buyer sent the payment to my person e-mail address (the one attached to the ebay account) instead of the one linked to Paypal. 

What the seller needs to do is add the e-mail address (the one you sent the payment to) onto his/her account and he/she can get the money. Bingo!

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[gracegptx]

Thanks for great input.