My Confirmed Bank and Debit Card are grayed out for purchases

zetsumei_ieyash
Contributor
Contributor

Hi there, I've been having some issues recently with making purchases through paypal. By Bank and my Debit card are both verified and confirmed, and show no problems in my paypal profile, or through my bank, but they are still no longer being accepted when i try to purchase things. I get a message saying that the payment options are not available for the purchase. It defaults to my debit card after my bank, and that too gets denied once i try to complete a transaction.

 

My paypal balance however works just fine, if I have money in my paypal balance, i can do transactions just fine, but recently i have been having the problem above.

 

My card expires in June 2012, so that should not be the reason.

 

Why is this happening, and can this be resolved?

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2 REPLIES 2

zetsumei_ieyash
Contributor
Contributor

This was solved by calling in and talking to support, thanks Paypal.

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missy2012
Contributor
Contributor

The same thing is happening to me right now..What did they say? what is the problem with it?

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