wrong e mail address but sent as friends and family

warrior1772
New Community Member
I sent payment to the wrong e mail account they have claimed it how do I get a refund
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1 REPLY 1

PayPal_david
Moderator
Moderator

Hi Warrior1772,

 

Welcome to the Community!

 

I'm sorry to hear that you have been experiencing difficulties with a transaction that you have sent to a wrong email address. If the payment has completed processing, you would need to file a dispute on the transaction through your account by following the steps here.

 

I hope this information helps,

David.

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