problems with paypal payments

komadu-uk
New Community Member

I have been trying to purchase an item from ebay. Had to enter the card detail to the paypal portal several times. Still it didn't go through. Then I tried my debit card still no success. I checked from my bank and I was informed the payment has been authorised more than five times from my credit card and once from my debit card. Yet the paypal portal is asking to enter another credit card. I want to buy this item today but wonder whats going on. Has the paypal taken money from my credit card more than 5 times as it has been authorised by my bank, if so why it is asking for more credit card details? Please help.

Thanks 

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1 REPLY 1

snowshoe
Frequent Advisor
Frequent Advisor

You would need to speak with customer support as they can view your account details and assist.  (They are only ones who can help.)

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