payments not all rec

[brooks9340]

Have three trans two from payments and one from a refund all via ebay totalling 65gbps

However only 55 gbps was available to withdraw.Checked all trans and showing all of them as completed

Any ideas?

[PayPal_lucy]

Hey there brooks9340,

The refund you are waiting on, is this the missing amount?

If you funded, or even part funded, your payment by a card when sending it then that part will credit directly to your card.

Alternatively, if you funded the payment with your bank account it takes 5-7 working days for the funds to clear into the PayPal system from your bank account, so if the refund was done before the 5-7 working days was up you may have to wait till it has passed for the funds to credit to your PayPal account balance.