payment to friends and family

ads5000
New Community Member

I sent a payment to my cousin for our family reunion using the PayPal app and her cell number. She does not have the app but does have a PayPal account. She is not seeing the payment at all on her side. What do I need to do? I took a screenshot of the payment on my phone in the app and sent it  to her hoping there would be some information there where she could locate the payment. What does she need to do to locate the payment?

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1 REPLY 1

PayPal_Siobhan2
Moderator
Moderator

Hi ads5000,

 

Thank you for contacting the PayPal Community Forum and welcome as a new member!

 

Please ask your cousin to download the PayPal App, they will receive a verification code by text to confirm the mobile phone number and once this is confirmed they will have the option to accept the payment you have sent.

 

- Siobhan

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