payment not showing in my paypal but showing in customers

jophoenix63
Contributor
Contributor

how do I resolve payment made by customer today shown on ebay as paid but no trace in paypal?

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1 REPLY 1

kernowlass
Esteemed Advisor
Esteemed Advisor

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.


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