no estimated release date for pending funds

pnadaboi
Member
Member

sold a phone on the 30th the funds went into my pending balance with no eta about the release of them on a notice saying that theyll be released on the 20th but may be released sooner if everything goes smoothly; the buyer has now received the item, the eta of the release still isnt there only a try again later, i dont understand why this is happening and why my funds arent being released dispite the buyer receiving the item, no i didnt include tracking but considering that they buyer hasnt rrequested a refund and everything has gone smoothly surely my funds should be released within the next couple of days 😕 but no eta at all apart from the 20th and i dont think its fair that i have to wait almost 3 weeks for funds for an item that has been received

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3 REPLIES 3

pnadaboi
Member
Member

also tried to email and call paypal but recieved no response from emails and just went around in circles on the phone

 

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PayPal_Martin
Moderator
Moderator

Hi pnadaboi,

 

Thanks for using our Community. 

It seems you are experiencing Seller holds on your account. The payment should have been release by now, If not please contact our Customer Support team through the help centre on your account.

Here is some information on these types of holds.

 http://ow.ly/6eL3302lAhR          

 http://ow.ly/sTjl302lAna    

 http://bit.ly/1tc90j2

Thank you for using our Community.

Martin

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flinny
Contributor
Contributor

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