money from bank to paypal

[panther99]

tried 3 times now, to add money from bank to paypal.  when i go to online bank from menu it ask me who i want to pay. from the menu i pick paypal, then the amount of money. it auto fill paypal account number and codes then ask me to enter my paypal 15 digit  id number,  i have look and only find a 13 digit id number, i have email paypal but not got a answer back. after a hour money comes back to my account, can some help.

[kernowlass]

Well when i looked it was 15.

Go to the add funds tab in your paypal account > click to continue and on the next page at the bottom is the 15 digit reference number. 

[panther99]

thank you