is this a fake email
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Hi all,
I just received an email from service intl.paypal.com, saying I have made a payment of £244.89 to Google, the payment will appear on my account as "Google Play".
Well I haven't made this payment, I have looked in my paypal account and I see no record of this, though I'm not that proficient on the paypal site.
How do I find out if this is a fake email? or in the very least where do I look on paypal to see if this has actually happened?
your help will be much appreciate
Ty
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Sounds like a spoof, do not click on any link in that email and read this to check.
Firstly if the email addressed you as ''Dear Member'' / ''Customer'' / ''Client'' OR your ''email address'' then that confirms its a spoof as paypal would address you by your full name eg Dear John Smith.
Secondly if there was a link OR attachment in that email to ''cancel'' the transaction or ''confirm'' any details then again it would be a spoof.
If there was a problem with your account paypal would not ask you to click on an unsafe link in an email or by downloading an attachment, they would direct you to log in normally and go to the resolution or the message centre for more information.
More info here >>
https://www.paypal.com/us/selfhelp/article/how-to-spot-fake-emails-faq2340/2
Advice is voluntary.
Kudos / Solution appreciated.
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