Unable to process payment.
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I have sold an item on eBay to someone in South Korea who has paid and the transaction appears on my Paypal home page.
I try to access the details, but when I click on the transaction it just 'greys out' or freezes and I get a message to the effect that the action cannot be carried out, please try again later, I have tried several times to repeat the action and get the same response. I have never seen this before, is it because the payment has come from South Korea, or is it a problem with the system.
Any help/advice/information will be gratefully received.
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Hi Mystuff-fr,
Welcome to the Community!
Can I ask if you can try clearing your cache and cookies and try this on a different browser to see if that helps?
It sounds as though there may be a slight issue when trying to access the link you are clicking so if you try following these steps it should help to resolve the issues you're experiencing.
Please let me know how it goes.
David.
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