cancel
Showing results for 
Search instead for 
Did you mean: 

Text from 62226 after sending money to a friend

SOLVED
Highlighted
Member

Text from 62226 after sending money to a friend

I have just sent money to a friend and subseqently received a text message from 62226

"[PayPal] A -£this is the correct amount  GBP transaction with This is the correct name on this is the correct date was marked suspicious. Please reply "1" if authorised or "2" if not authorised"

I then received 2 more, with a slight change from £ GBP to $ USD.

It has all the rights details in it.

However if you search on Paypayl.com and search in the help  for 62226, no results are returned.

In the app there are no warning messages

And in Summary the payment is Completed.

 

I have ignored the texts.

 

So, has anyone come across this and had an answer from Paypal?

1 ACCEPTED SOLUTION

Accepted Solutions
Member

Re: Text from 62226 after sending money to a friend

If all of the details within the SMS are correct, this would be a fraud alert via PayPal. In accordance with PayPal security practices, when a transaction has been deemed as suspicious or otherwise potentially fraudulent, you may be contacted to verify the transaction(s) in question.

 

You are safe to answer the SMS and authorise the relevant transactions, provided you made them. Please remember never to provide any personal details via SMS, as PayPal would not ask for such information through text message.

 

If you need an additional reassurance on this, please feel free to contact a PayPal representative on 0800 358 7911 to assess these transactions further and perform the authorisation over the phone.

 

Please note; if these fraud alerts from PayPal remain unresolved, this could result in either a reversal of the said payments and/or an account limitation if there are serious security concerns.

1 REPLY
Member

Re: Text from 62226 after sending money to a friend

If all of the details within the SMS are correct, this would be a fraud alert via PayPal. In accordance with PayPal security practices, when a transaction has been deemed as suspicious or otherwise potentially fraudulent, you may be contacted to verify the transaction(s) in question.

 

You are safe to answer the SMS and authorise the relevant transactions, provided you made them. Please remember never to provide any personal details via SMS, as PayPal would not ask for such information through text message.

 

If you need an additional reassurance on this, please feel free to contact a PayPal representative on 0800 358 7911 to assess these transactions further and perform the authorisation over the phone.

 

Please note; if these fraud alerts from PayPal remain unresolved, this could result in either a reversal of the said payments and/or an account limitation if there are serious security concerns.