Sister hasn't received payment

zigzag198
Contributor
Contributor

 Hi,


I sent a payment to my sister a week ago and she hasn't received it yet. My bank account and PayPal have said that the money has been withdrawn from my account. Is there a reason for this? I've done this before and it worked fine.

 

We were both in the same country when this happened and we weren't abroad either.

Advice would be helpful

 

Thank you 🙂

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kernowlass
Esteemed Advisor
Esteemed Advisor

IF its marked as completed on your paypal account AND you are sure there were no typos in the email address then i am at a loss, best contact customer services and see if they can trace it for you.


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4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

Double check the email address you sent it to and make sure you did not make a typo.


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zigzag198
Contributor
Contributor

It's definitely correct, she typed it in herself. I asked her to buy something for me on eBay because I don't have an account and I paid her back on here.

 

Thanks anyway

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Solved

kernowlass
Esteemed Advisor
Esteemed Advisor

IF its marked as completed on your paypal account AND you are sure there were no typos in the email address then i am at a loss, best contact customer services and see if they can trace it for you.


Advice is voluntary.
Kudos / Solution appreciated.
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zigzag198
Contributor
Contributor

Ok then, thank you for replying!

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