Recieved money but balance is still 0

ZukiCro
Contributor
Contributor

A friend sent me money 2 days ago. When I go to "History" I see the payment on the "classic site" but I don't see it in the newer one. The Gross is $28 but Net amount is $0 and balance is 0. I know it needs 24 hours to procces but I waited full 48 hours and nothing. Do I have to wait more? 

Thank You in advance.

Login to Me Too
4 REPLIES 4

kernowlass
Esteemed Advisor
Esteemed Advisor

@ZukiCro

 

Have you added dollars as a receiving currency on your UK paypal account?


Advice is voluntary.
Kudos / Solution appreciated.
Login to Me Too

ZukiCro
Contributor
Contributor

 Yes I did.

Login to Me Too

ZukiCro
Contributor
Contributor

PayPal_Martin
Moderator
Moderator

Hi ZukiCro,

 

Welcome to our Community!

There can be numerous reasons why the pavement has not yet cleared.

As we are unable to see or discuss your account through the Community, you should try contacting us directly via Twitter @AskPayPal or via Facebook https://www.facebook.com/PayPalUK and we can look into this further for you.

 

Thanks

 

Martin

 

Login to Me Too

Haven't Found your Answer?

It happens. Hit the "Login to Ask the community" button to create a question for the PayPal community.