Paypal Charging fee for family payment??

666prozac
Contributor
Contributor

I am trying to send a payment to a family member using the family option. I have done this in the past with no issues however today its saying I have a 9p fee?? Anyone know why? I have checked the funding options as I know there is a fee with debit cards but im using my bank account and the payment is staying in the UK? Am I missing something? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@666prozac

 

If you are using instant bank transfer and not a debit card and its not a cross border transaction then you should not be charged a fee.

 

All i can think of is does the person you are sending it to have a UK paypal account as well as being in the UK and are you sending the payment in sterling?


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666prozac
Contributor
Contributor
Hi, thanks for reply - yes, instant bank transfer, yes I checked with her - UK PayPal & yes she's in the uk & I'm sending sterling. That's why I'm confused. Going to contact PayPal & find out as I can't see any reason at all why there's a charge.
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kernowlass
Esteemed Advisor
Esteemed Advisor

@666prozac

 

Can you come back and update as that is how we learn . . . . cheers.


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