Payments unregistered

gilliuk2563
New Community Member

Someone is trying to pay me money but for some reasong Paypal cancelled the payment saying my account is unregistered!  Why is this happening I have been using Paypal for years and other people have paid me via paypal with no problems. I am registered as far as I know.  According to the buyer I didn't claim the payment, well there has been no notifications or any emails saying about the payment so how can i claim for something that was never there?? 

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kernowlass
Esteemed Advisor
Esteemed Advisor

@gilliuk2563

 

Sounds as if you or they have made a typo or mistake entering the email address so its showing the person they are trying to send the payment to as unregistered.

 

Double check the email address as even a misplaced dot may make it go astray.

 

Also if its ebay do this >>>

 

Go and find the transaction in your “my ebay” > click to the right where it says sell similar > don't fill in anything just scroll down to the payments section > look in the paypal box > is the email addy in there correct with no spelling mistakes? If so then it would have been wrong on your finished auctions so come back for more advice.

 

 


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