Payments Being Refused But Still Taken From Bank Account.
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Today I paid over £250 for an item using part Paypal funds and the rest from my bank. I went to pay for the item on the website and it said sorry,Paypal has refused your payment! I then went to my bank account to check and the payment has been taken from my bank account but not showing any sign in Paypal at all...very strange!
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Hi Dollcollector,
Thank you for posting!
I’m sorry to hear this.
Regrettably we can’t see your account details here. I would recommend you calling PayPal Customer Services by clicking onto Contact us on any PayPal page as they will be able to review your account.
We also provide support via Social Media (24/7). You can contact us directly on Twitter @AskPayPal or on Facebook at https://www.facebook.com/PayPalUK.
Hope it helps.
Anna
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